These Terms and Conditions apply to both LIPOSOMA BV and LIPOSOMA HEALTH BV, unless otherwise agreed in writing. They govern all offers, agreements, services, and deliveries.
ARTICLE 1 | DEFINITIONS
LIPOSOMA BV / LIPOSOMA HEALTH BV (“LIPOSOMA”): the user of these terms of delivery, having corporate domicile in the Netherlands and registered in the Commercial Register.
Buyer: the natural or legal person, at least practicing a profession or operating a business, with whom or which LIPOSOMA has entered into or intends to enter into an agreement.
Agreement: any agreement between LIPOSOMA and the Buyer, under which LIPOSOMA supplies products and/or provides services.
Products and Services: all lipid-based formulations, liposomes, nano- and micro particles, nutraceutical or pharmaceutical ingredients, contract research, contract manufacturing, product development, consultancy, and related services supplied by or on behalf of LIPOSOMA.
Written/In Writing: both traditional written communication and communication by e mail.
ARTICLE 2 | GENERAL PROVISIONS
These terms apply to each offer of LIPOSOMA and to every concluded agreement.
Buyer’s purchasing or other conditions are expressly rejected.
Invalidity of one provision does not affect validity of others.
ARTICLE 3 | OFFERS & AGREEMENT
All offers are non-binding until confirmed in writing by LIPOSOMA.
Buyer cannot derive rights from offers based on incomplete/incorrect information.
Agreements are binding only after written order confirmation.
ARTICLE 4 | DELIVERY & SERVICES
LIPOSOMA is responsible for product quality and conformity until dispatch from its facility. From the moment of dispatch, the risk of loss, damage, or deterioration passes to the Buyer, unless expressly agreed otherwise (e.g., if LIPOSOMA contractually arranges delivery to the Buyer’s door).
Delivery periods begin after required Buyer information is received.
Services (R&D, consultancy, pilot manufacturing) are “best effort obligations” and never guarantee a specific outcome.
Delivery of products and completion of services are not strict deadlines unless expressly agreed.
Products are delivered in sound packaging with required certificates (CoA, MSDS).
Buyer must accept delivery immediately. Partial deliveries may be invoiced separately.
ARTICLE 5 | INSPECTION & USE
Buyer must inspect products/deliverables upon delivery and report defects immediately.
Products and services are to be used only for the specific target applications agreed.
LIPOSOMA is not liable for misuse of products or services by Buyer or third parties.
ARTICLE 6 | RISK, COMPLAINTS & REMEDIES
Risk transfers at dispatch (or completion of service deliverables).
Only defects demonstrably existing before dispatch/delivery will be accepted.
Valid complaints entitle Buyer to repair, replacement, or reasonable correction of services.
ARTICLE 7 | FORCE MAJEURE
LIPOSOMA is not obliged to comply if prevented by circumstances beyond its control.
Obligations are suspended during the period of force majeure.
If performance becomes permanently impossible, parties may terminate immediately.
ARTICLE 8 | SUSPENSION & TERMINATION
LIPOSOMA may suspend/terminate if Buyer defaults, is insolvent, or in case of force majeure.
Buyer may not claim compensation if LIPOSOMA exercises these rights.
ARTICLE 9 | PRICES & PAYMENTS
Quotes include project scope, overhead, and pass-through costs.
Default: 50% upfront, 50% upon delivery (milestone-based payments may be agreed).
Prices exclude VAT and levies.
Payment due within 30 days of invoice.
Late payment: 1% interest per month + collection costs (per Dutch law).
ARTICLE 10 | LIABILITY
LIPOSOMA is not liable unless intent or gross negligence.
Excludes liability for indirect or consequential damages (profit loss, business interruption, delays).
Liability capped at three times the invoice value of the relevant agreement.
Limitation applies also to LIPOSOMA’s partners and suppliers.
ARTICLE 11 | RETENTION OF TITLE
Products remain property of LIPOSOMA until full payment.
Buyer may not resell or encumber products under retention of title.
ARTICLE 12 | INTELLECTUAL PROPERTY
All background IP remains property of the original owner.
Foreground IP (results, formulations, reports, prototypes) ownership is determined in the specific agreement or Statement of Work.
Buyer may not reproduce or use LIPOSOMA’s IP without prior written consent.
ARTICLE 13 | REFUND POLICY
Refunds or replacements are only available for defects existing prior to dispatch. Once products have been duly dispatched, the risk transfers to the Buyer and no refund or replacement will be granted for issues arising thereafter, unless expressly agreed otherwise in writing.
Refunds are granted only if LIPOSOMA fails to deliver products or services and no acceptable alternative remedy can be offered.
Refunds are limited to the amounts actually paid under the agreement.
Refunds are excluded if Buyer cancels without cause, non-delivery is due to force majeure, or products/services substantially conform to the agreement.
Approved refunds are processed within 30 days.
ARTICLE 14 | FINAL PROVISIONS
Dutch law applies.
Parties must first try to settle disputes amicably.
Competent court: district where LIPOSOMA is domiciled.
English text prevails in case of conflict between translations.
Refund Policy
Refunds or replacements are only available for defects existing prior to dispatch. Once products have been duly dispatched, the risk transfers to the Buyer and no refund or replacement will be granted for issues arising thereafter, unless expressly agreed otherwise in writing.
Refunds are granted only if LIPOSOMA fails to deliver products or services and no acceptable alternative remedy can be offered.
Refunds are limited to the amounts actually paid under the agreement.
Refunds are excluded if Buyer cancels without cause, non-delivery is due to force majeure, or products/services substantially conform to the agreement.